Privacy Policy

1. Introduction

Welcome to LMB Shoes ("we", "our", or "us"). We respect your privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy details our practices regarding the collection, use, and disclosure of your personal information when you visit and purchase from our store.

2. Information We Collect

• Personal Contact Information: Your name, phone number, and email address collected during account creation, OTP login, or checkout.
• Delivery Information: Physical shipping address, pincode, state, and city necessary for courier fulfilment.
• Order History & Preferences: Records of products viewed, wishlisted, and purchased.
• Technical Data: Browser type, IP address, device specifications, and cookie data to optimize storefront performance and security.

3. How We Use Your Information

• To process, dispatch, and track your orders.
• To verify mobile OTPs for passwordless, secure authentication.
• To communicate real-time updates regarding order status, shipments, and customer service inquiries.
• To prevent fraudulent transactions and unauthorized access.
• With your consent, to deliver drops, restock alerts, and VIP promotions via email and WhatsApp.

4. Payment & Financial Data

We do not store or have direct access to your credit card, debit card, or UPI banking credentials. All payments are encrypted and processed through PCI-DSS compliant payment gateways and certified banking partners.

5. Data Sharing & Third Parties

We only share essential shipping data with verified logistics partners (such as Delhivery, Blue Dart, Xpressbees) to ensure timely delivery of your shoes. We will never sell, lease, or rent your personal information to third parties for marketing purposes.

6. Contact Our Grievance Officer

For any privacy inquiries, data deletion requests, or questions regarding this policy, please reach out to: